Mode5 Mission

Our mission at Mode5 is to provide the technology and tools that our clients need to run their business and achieve their goals. We focus on technology so you can focus on your business. We want your technology to be invisible. What does that mean? It means that most people do not notice technology until breaks. It is like acting. You only notice when it is bad. We want your technology to help you get your work done, not hinder you.

Our History

Mode5 has been providing technology services to businesses since 2002. Our experience is delivering top notch service, ensuring network performance, and simplifying technology as much as possible for our clients.

Mode5 was an early advocate of managed IT services. While others were still focused on break/fix IT and selling hourly block contracts just waiting for the network to break, Mode5 developed a proactive service that offered small businesses enterprise class IT and support at an affordable price. We packaged together unlimited support, 24X7 monitoring, patch management, maintenance, anti-virus management, backup management, monthly reporting, and more. Our Mode5 Managed IT service ensures that our clients networks are up running and taking advantage of the latest technology.

Now Mode5 is pioneering a new option for our clients, Mode5 Cloud. For clients who need an on-premises server network, Mode5 Managed is their best bet. However, we wanted to develop an option for those that did not want to invest in servers, backups, UPS devices and more. By hosting your data and applications with Mode5 Cloud, you can simply log into your WebDesk from anywhere or any device to start working. We take care of the rest. Mode5 Cloud is simply another step in the evolution of business networks. Mode5 Cloud achieves our goal of keeping things simple for our clients so they can focus on other things.

Executive Team

Matt Bakey and Luke Downing have been in the technology industry for over 30 years combined. Mode5 was started in 2002 and has been growing since. They consider working with businesses a passion. As business owners themselves, they love helping others overcome their business challenges by leveraging technology. In addition to their roles at Mode5, both are active in their communities serving on various boards and volunteering for local charities.