5 | 7 months ago
Greatly appreciate Mode5's expertise. After struggling with Microsoft 365 support to find a solution to an Outlook issue, Mode5 listened carefully to our problem and identified a solution that was promptly implemented. Our efficiency is soaring. I highly recommend this wonderful company. You won't be disappointed
5 | a year ago
Our experience with Mode5 has been excellent. We have been using them for our IT for over 12 years now and have never had a bad experience. We were originally set up with an on site server, but then switched to their cloud base system 9 years ago, and we love it! Whenever we do have to put in a ticket for service, they are quick to respond and usually have it resolved within minutes. Would highly recommend to anyone looking for a professional IT company!
5 | a year ago
I am the Practice Manager for Arthritis Consultants of Tidewater and we've been using MODE5 for a number of years. Most recently, we had a disaster IT issue with a corrupt database, and MODE5 has worked quickly and expeditiously to help us recover important information that otherwise would have been lost. We are grateful for such a responsive, customer-centric organization with a great team of employees as well as outstanding leadership. I recommend them hands down for any/all IT needs.
5 | a year ago
Mode 5 has been our IT company for several years now. Over the past 5 years their account reps/technicians have gotten us through everything from software updates and equipment purchases to full server conversions. The techs are very knowledgeable, friendly and extremely patient with those of us that aren't so tech savvy.
Mode 5 makes it a point to be proactive with their clients so we are prepared for future tech needs. I highly recommend them!
5 | a year ago
We used Mode5 for over 10 years as our IT support provider. Their support team is responsive and knowledgeable. They have also provided us with good advice on improving our technology and security.
We are very happy with our relationship.
