Mode5 presented two solutions to resolve the issues. One solution was to upgrade both servers on the network, upgrade to the latest version of Microsoft SQL Server, and to upgrade the Time Matters application. The other solution was to leverage the Mode5 Cloud.
Mode5 Cloud offered Rob the ability to host his entire server network in the Mode5 Data Center. “We would have had to upgrade the software and upgrade the equipment and based on that price tag it made much more sense to investigate the Cloud,” said Rob.
In addition, Mode5 Cloud would allow him to host the Time Matters application and avoid the switching costs and hassles of moving to a less feature-rich web application. “We spent several years looking for alternative solutions more in the SaaS (software-as-a-service or cloud) market, but we didn’t feel that the solutions specific to our industry were mature enough to accommodate our needs.
For these reasons, Hofheimer Family Law chose Mode5 Cloud. “We opted to reinvest in our existing software investments and leverage Mode5 Cloud. We did research on several other cloud-based apps but ended up not pursuing them. We realized it was overwhelming just to quantify the feature set that we needed let alone having to recreate processes and procedures around a new software application.” Rob also credits his trust of the Mode5 staff and avoiding a large server upgrade as reasons for choosing Mode5 Cloud. “The relationship we have certainly played into it and at the end of the day part of it was a numbers game.”
Rob did have some reservations about moving to the Cloud. “We are a law firm and our industry is held to strict security standards.” After some consideration, Rob determined that the Mode5 Data Center provided a more secure environment than his office did. “It’s easy for your fears to overwhelm your decision-making process. I started to examine the security measures that we had in place here and then you start stacking that up and comparing them to what Mode5 has in place and it doesn’t even begin to compare. Our data is actually much more secure where it is now from where it was.”