TESTIMONIALS

Mode5’s Managed Medical IT Services can reduce your total IT costs, increase network performance and help ensure your network meets regulatory compliance requirements.

“With Mode5 Managed IT Services we can allow all of our employees to submit service requests directly without getting approval from managers. It saves time for our employees and we can use our employees in different roles, as opposed to spending their time tracking down solutions to IT problems, which ultimately may save us money. As the partner who probably has the most IT knowledge, almost every question from my vendors came to me and that took time out of my practice and kept me in the office longer. So allowing vendors and staff to go directly to Mode5 has made a huge impact on the amount of time I spend in the office on IT issues and allows me more time to spend on patients.”

DR. DAN NEUMANN

GASTROINTESTINAL AND LIVER SPECIALISTS OF TIDEWATER

"Our company has used Mode5’s services for 9 years and I can say with confidence this company not only understands IT infrastructure, but they also take the time to understand YOUR business and how you want things to run from that standpoint.  Their team, from top to bottom, is very dedicated in every way to ensure top notch service! I would recommend their resources to anyone, whether large or small.They have been with us through growth and expansion and have made all necessary adjustments to exceed our expectations.They are definitely your friend in today’s digital age!"

JOHNNY THOMPKINS

SPORTS MEDICINE & ORTHOPAEDIC CENTER, INC.

“…I have really appreciated the help from several of your staff members lately..It makes it easier on my side. Just wanted you to know, I doubt people get compliments in the IT Help world very much!”

SARAH WARD

SENTARA EVELYN BYRD HEALTH CENTER

 
 

Legal IT networks can be complex and difficult to maintain. Upgrading software and equipment every few years is expensive and it’s hard work. That’s where Mode5 comes in. Many law firms are now adopting cloud computing for their firm networks. With Mode5 Cloud, you don’t have to worry about software, servers, security or storage backups. You don’t have to worry about anything.

"Mode5 Cloud provides our law firm the opportunity to leverage enterprise class infrastructure at an affordable price. After researching numerous cloud based software solutions, we opted to migrate our existing software applications into the Mode5 environment to leverage all the benefits of a hosted solution while at the same time continuing to leverage our existing investments in traditional client/server based software solutions.”

ROB SADLER

HOFHEIMER FAMILY LAW FIRM

“When we were on an hourly service, I was getting a lot of computer support requests from my staff. Now they contact Mode5. I literally have no more computer hassles. If we have a problem, you can resolve the issue remotely or schedule somebody to come onsite. I’ve even received calls about issues that I did not know about. Also, the turnaround time is very quick...Honestly and truly, my computer woes are zero because of you guys and because of Mode5.”

HOPE PALMER

PALMER ELDER LAW

 

Non-profits can often be challenged with restrictive budgets and low capital for IT improvements leaving their network in much need. Many organizations are adopting cloud networks as an effective solution to update their technology, budget IT costs, and to improve network support. Mode5 offers the following benefits to non-profits looking to better manage their technology.

"I would like to personally thank Mode5 for providing IT support to Children’s Harbor. Recently, a new technician installed several printers in our corporate office while we are engaged in a staff meeting.  He was thorough, polite, and ensured everything was in working order touching base with my team several times. In addition, before leaving, he double-checked to make sure all printers were on online and everyone could use the printers in question. 

 

Similarly, we have received excellent customer service when placing a work order via telephone or online. Customer Support helps us troubleshoot, is patient with our questions, and understands our business needs. We can easily reach Mode5, if we need immediate support and assistance is on the way."

KRISTEN CARTER

CHILDREN'S HARBOR

“Before Mode5, when ever there was a problem, the people we relied on to fix them could only do it in the evening because of them working during the day. With Mode5 you don’t have to think about anything. I mean, it’s kind of all done. It’s on autopilot. You don’t have to worry about, restarting everybody’s computer or downloading updates to them and other things that go along with the daily computer changes. I mean, it’s so simple and it’s so easy. Like I said, to me, it’s a no-brainer. Anybody that doesn’t have it is crazy.”

RON IVEY

ST. STEPHEN MARTYR CATHOLIC CHURCH

“I just wanted to relate to you and Luke that all of your tech agents are first rate, and super customer service oriented...Sometimes folks don’t take the time to share compliments so I thought I would!

GINA MADDEN

ACCESS COLLEGE FOUNDATION

 

We understand the importance of your staff’s time in the professional services industry. Mode5 provides a fully managed cloud solution so we can focus on your network and you can focus on your business. Below are several benefits Mode5 can offer your professional service business.

“I recently went away…and did not think about our computers, and that may have been the first time I have ever been out of this office for a week when I was not called on the phone to walk somebody through something. So the peace of mind… is a wonderful thing… it’s like they’re on your own personal staff. It’s like being part of a large corporation where you’re calling your own IT department. You have improved upon greatness – that’s good. I really am pleased!”

D. MARIE WILLIAMS MORE

DECORUM FURNITURE

“Before Mode5, I felt like every computer workstation was doing their own thing. I’ve had my systems crash while I’ve been going to a business and then I’m done. The computers to our plumbing business are essential. If the computers cut off, I can turn the lights off and tell everybody to go home. It just became the biggest debacle...I’m telling you it’s the best thing I ever did, besides going into business for myself. I mean, I’ve bought so much stuff in the plumbing trade over the years, tools and specialty tools, and I’ll tell you, the best thing I ever did is let you guys take care of my computers because I don’t worry about it.”

MIKE SMITH

PERFORMANCE PLUMBING

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